Spotlight on…is an initiative of WICI (Women in Credit Insurance) aiming at highlighting females working in the Trade Credit Insurance business. Every month, a new interview article will be published on ICISA website.
What is your favourite part of your job?
I am passionate about what we do and love helping people. Clients are the core in everything that we do, and it is very rewarding to get an important limit agreed that ensures the success of their business and equally getting a claim paid, demonstrating the value and benefits of credit insurance. I also enjoy helping colleagues along their career journeys and imparting as much knowledge and experience along the way to ensure their success in the industry.
How did you get to where you are today?
A lot of hard work and dedication to providing the best client service certainly goes a long way. Nobody can succeed in their career on their own and I have been fortunate to have some good mentors along the way, as well as a great team of people around me, who are all key to that success and positive work environment.
What is the best advice you would give to an aspiring leader?
Believe in yourself, even when you have doubts along the way, (we all have these moments). Be prepared to put the hard work in and be the best role model that you can be for others. Mentorship is also very helpful, whether this is a colleague or a Leader, reach out and ask for guidance – think of that great leader that inspired you, whose qualities you value and go for it.
What are the biggest challenges facing our industry?
Credit insurance is such a niche product and isn’t as well known as most other insurances. Creating this awareness and the benefits and value that our products bring to a business is key, as it does so much more than just protecting against bad debt. It also helps growth and improves profitability and can assist funding requirements too. When people ask me what I do for a living, most people have never come across the product.
What helps you to unwind/destress?
I enjoy reading, going for long walks, exploring different countries and cultures and spending time with family and friends. And a good spa day always helps too.
